MFT Gateway Troubleshooting Guide
MFT Gateway can sometimes present users with a variety of errors that may disrupt B2B transactions. These issues can arise from multiple causes, including transmission failures, configuration problems, and invocation failures in webhook and EDI Generator (EDIG) integrations. Understanding these common errors is the first step toward effective troubleshooting and maintaining reliable operations.
Below is a breakdown of some of the most common issues you may encounter, categorized for clarity. If you experience a problem with an AS2 connection, certificate management, or webhook/ EDIG integrations, check this guide to see if it is listed. If it is, refer to the Steps to resolve section to learn how to investigate and address the issue.
