Incomplete Messages View

The Incomplete Messages view displays messages which are accepted by the trading partner but failed to acknowledge back within the maximum waiting time.

Understanding the Incomplete Messages Table

MFT Generator Incomplete AS2 Messages View

Recipient - The name of the trading partner who was intended to receive the message.
Subject - The subject specified when the message was created or predefined from Manage Partner view.
Incomplete Reason - A brief description explaining why the message is marked as incomplete, typically due to a missing acknowledgment within the configured timeout period.
Failures - The number of retry attempts for the message.
Last Attempt At - The timestamp indicating when the most recent send attempt occurred. Messages are sorted by the most recent timestamp.

Single Message Actions

Each incomplete message entry provides actions that allow you to manage the message individually.

Incomplete Messages Table Single Entry Action Buttons

Download Attachments

Downloads all attachments associated with the message as a zip file.

Copy ID

Copies the AS2 message ID to the clipboard.

By clicking the more options menu (⋮) you can access additional actions.

Incomplete Messages Single Entry Three Dot Menu

Delete

Permanently removes the incomplete message entry along with the transport headers and the raw message.

View Error Logs

Opens the detailed logs related to the message.

Retry

Attempts to resend the message.

Redeliver Webhook Notification

Retriggers the webhook notification for the selected message. Message will be sent to the webhook endpoint configured in the webhook integration menu.

Actions for Selected Message(s)

Incomplete Messages Table Selected Action Buttons

Refresh (1)

Refreshes the incomplete messages table to retrieve the latest message status.

When one or more messages are selected using the checkboxes, the rest of the action toolbar becomes active, allowing batch operations on the selected messages.

Redeliver Selected to Webhook Endpoint (2)

Retriggers the webhook notification for the selected messages. Messages will be sent to the webhook endpoint configured in the webhook integration menu.

Delete Selected (3)

Permanently removes all selected messages and the respective transport headers and the raw messages.

Retry Selected Message(s) (4)

Attempts to resend all selected incomplete messages.

Export Details (5)

Exports the details of the selected incomplete messages in CSV format.

Search and Filters

Search Field

Search incomplete messages by AS2 message identifier, message subject, or attachment names. Select the search parameter from the dropdown next to the search field.