Queued Messages View

The Queued Messages view displays all messages that are currently waiting to be sent to trading partners. These messages remain in the queue until they are successfully processed and transmitted. This view allows users to monitor pending messages and manage them if any issues occur.

Understanding the Queued Messages Table

SFTP Queued Messages View

  • Recipient - The name of the trading partner who will receive the queued message.
  • Mode - CLIENT for messages to client mode partners, and SERVER for messages to server mode partners.
  • Message Identifier - Unique identifier for a specific message.
  • Queued At - The timestamp indicating when the message was added to the sending queue. Messages are sorted by the most recent timestamp.

Note: Automatic retries are available only for messages to SFTP client mode partners. Messages to server mode partners are not retried.

When a message to a client mode partner is waiting to be retried automatically, the table shows the following additional columns:

  • Failure Reason - A short description of why the last attempt to send the message failed.
  • State - The retry state of the message: Queued, Auto Retry, Manual Retry or Finished.
  • Retries - The number of retries made so far.
  • Next Retry - The timestamp of the next scheduled retry.

Single Message Actions

Each queued message entry provides actions that allow you to manage the message individually.

Queued Messages Table Single Entry Action Buttons

Download Attachment zip

Downloads all attachments associated with the message as a zip file.

Delete

Permanently removes the queued message entry along with the related attachment(s).

Copy ID

Copies the message ID to the clipboard.

By clicking the more options menu (⋮) you can access additional actions. The more options menu is shown for messages to client mode partners that are waiting to be retried automatically. The Copy ID option will also be inside the more options menu.

Queued Messages Single Entry Three Dot Menu

Stop auto retry

Stops the automatic retries of a message and moves the message to the Failed messages list. Available only for messages to SFTP client mode partners, while the message is waiting to be retried.

Actions for Selected Message(s)

Queued Messages Table Selected Action Buttons

Refresh (1)

Refreshes the queued messages table to retrieve the latest queue status.

When one or more messages are selected using the checkboxes, the rest of the action toolbar becomes active, allowing batch operations on the selected messages.

Delete Selected (2)

Permanently removes all selected messages from the queue.

Export Details (3)

Exports the details of the selected queued messages in CSV format.

Search and Filters

Search Field

Search queued messages by message identifier or attachment names. Select the search parameter from the dropdown next to the search field.

Queued Messages Table Search Text Box

Filters (by identifiers)

You can filter queued messages by partner identifier.

Queued Messages Table Filter By Identifiers

Filter by Timestamp

Filter queued messages based on the timestamp.

Queued Messages Table Filter On Timestamp